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Shipping & Returns

SHIPPING POLICY

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  • All of our retail shipping is via the United States Postal Services using Priority Mail shipping rates.

  • Orders are filled Monday through Friday between 9 AM and 6 PM, Eastern Standard Time.

  • We DO NOT offer express shipping

  • We DO NOT ship internationally

  • We DO NOT ship to PO Boxes

RETURN & EXCHANGE POLICY

  • Our products are handmade in small batches. As a result, individual products may vary in size and color. 

  • Because of the personal nature of our products, all sales are final and we do not accept returns or exchanges. 

  • If you receive a product that is damaged, or you believe to be defective, please refuse the package and send us a note at info@uglybabysoap.com. Be sure to include your name, address, phone number, order number, and a description of the damage.

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